Smoothie King Feedback is the online survey portal from Smoothie King company. If you are the type of person that concern to your health, you may like drinking smoothie. That is why you may often go to this smoothie outlet. Smoothie King offers the healthy blended fruit drink.
The goal of Smoothie King company is to make the customers healthier and more active with the nutritious drink. Many customers come to Smoothie King since they consider their health. They consume the smoothie in order to boost their immune system. Besides, they may also want to control their weight.
Built in 1973, Smoothie King can develop fast. Nowadays, it runs more than 650 chains not only in the US but also in Korea and Cuba. The secret of Smoothie King success is its concerns to the customers. This smoothie chain always listens to the customers’ opinion and feedback.
Through Smoothie-King-feedback, the customers can speak up on their satisfaction level. This way, Smoothie King can understand how well the service and menu they serve to the customers. If the customers complain the certain issue, Smoothie King can evaluate it. Then, in the future, this company can deliver the better customer experience.
What are Rules of Smoothie King Survey?
If you often visit Smoothie King, you should not ignore the survey invitation on its receipt. This survey invitation states that you can receive $1 off when you take part in Smoothie Feedback. This offer is quite interesting since you can save the budget for purchasing smoothie.
As a result, you can enjoy your favorite smoothie in the more affordable price. Besides, taking Smoothie Feedback also provides you the golden chance to provide some reviews about this outlet.
But, before accessing this Survey, you should find out what rules applied by this survey. So, you will be easier to accomplish this smoothie chain survey. Listed below is the brief conclusion about the Feedback rules.
- The survey participants.
Smoothie King invites all customers to take part in this guest satisfaction survey. You can see your receipt to find out the invitation to take this survey. But, to be the participants, you must meet some requirements. First, they must be 18 years old or more to be eligible for this survey.
Besides, they have to be the legal residents of the US, Cuba, or Korea. It is so since Smoothie King has the chains in these countries. But, if you are working at Smoothie King, you cannot participate in this survey.
- The requirements of Smoothie Feedback survey.
Smoothie King customer satisfaction survey does not need the special requirements. You can even enter this survey without Smoothie King receipt. But, your validation code will be useless if you cannot present your receipt.
When you lose the receipt from Smoothie King, you still can access the survey, but you cannot claim Smoothie King rewards. In order to enter this survey, you just need to provide some receipt details such as store number as well as the date and time.
- Smoothie King Survey rewards.
As the reward of the feedback you provide, Smoothie King offers the discount for you. In your next visit, you can get $1 discount when you purchase the smoothie. But, to claim this discount, you have to bring Smoothie King receipt along with the valid code you got from the survey.
- The rules.
Smoothie King limits your frequency to participate in this survey. Every survey taker only has a chance to take the survey once in 15 days. Besides, you cannot use Smoothie king validation code with other offers. The last, you have to redeem this discount code in 30 days. If you claim Smoothie King survey reward after 30 days, this code will void. It means you cannot enjoy your discount anymore.
How to Complete Smoothie Feedback Survey?
The only way to take part in Smoothie King is by accessing its survey portal online. It is because this smoothie store only provides the online customer survey. Hence, you have to use the stable internet in order to participate in this candid feedback survey.
If your internet is not slow, you will be able to accomplish Smoothie King Survey in less than three minutes. Make sure that you do not leave the survey page before you complete all the sections. It is so since you have to repeat doing all the steps from the beginning when the session times out.
This survey is different from other surveys. You do not need any receipt to access smoothiekingfeedback.com. So, even you lose Smoothie King receipt; you still can participate in this online survey. Then, how to access and complete Smoothie King Guest Satisfaction Survey? Here is the brief guideline you can do easily.
- Visit the Survey page.
The survey website is accessible at smoothiekingfeedback.com. This site has the logo of the company at the top left part of the page. Besides, it also has Smoothie King receipt sample. This sample will make you easier to fill out the receipt detail. As stated before, you still can enter the survey without the receipt. But, you should know about the store number of the Smoothie King outlet. Besides, you should also remember the date and time of your transaction.
- Enter Smoothie King store number.
First, input the store number. See the heading of your receipt to find out this number. If you lose your receipt, you can find out the store number by using store locator feature at smoothieking.com. Just enter your location, then the site will inform the details of Smoothie King outlet. It includes the store number, address, and the phone number.
- Select the date.
Click on the small boxes to select the day and the month. The year field will be automatically filled out. See your receipt if you do not remember what day you visited Smoothie King.
- Select the time.
Then, you should indicate the hour and minute when the transaction occurs. Your receipt also records this detail. So, you can look at the time printed on your receipt.
- Answer Smoothie King survey questions.
Now, you can step into the main part of the survey. You can start answering every question appears on your screen. Recall your latest experience at Smoothie King to be able to respond the questions properly. All of your answers must be objective and honest.
It is because your responses can give the impact for Smoothie King business improvement. Then, make sure you do not miss the comment section. This field lets the survey takers write everything about Smoothie King.
- Write Smoothie King Validation Code.
When you finish the survey, you will receive a code. Then, you should write down this coupon code on your receipt. In your next visit, you can claim Smoothie King rewards by presenting this code to the team member. Remember, you cannot redeem this coupon if you do not bring your receipt. As a reward, Smoothie King offers $1 off for the smoothie purchase.
What are the Questions at Smoothie King Survey?
How fun was your experience at Smoothie King outlet? Perhaps, you got the lovely experience in this smoothie store. You could enjoy the healthy snack in this store. In contrast, you might get unpleasant service from Smoothie King team member.
When you had positive or negative experience, it is better if you share it with Smoothie King. This smoothie chain will be happy to receive your feedback. It is because the company will be able to evaluate its weakness. So, on your next visit, you can receive the better customer service.
If you have never taken Smoothie King survey before, you may wonder what the questions you will face in this survey. So, here we try to assist you to fill out the survey by presenting the sample questions.
- Overall satisfaction.
As like the common customer survey, you must give the overall rating for the experience you had. Click on the scale number which best describes your overall satisfaction with Smoothie King.
- The menu you ordered.
Then, you have to indicate the menu item you ordered in Smoothie King. For instance, you can choose Pre-Packaged Snack, Smoothie, or Supplement/ Vitamin. If you ordered another menu which is not mentioned in this list, you could select Other. In this session, you are allowed to select more than one menu.
- Satisfaction with the specific issue.
The next, it is your chance to give your personal opinion about the certain aspect in this outlet. First, rate the various menu items and the taste of the beverage. Then, review the accuracy of your order and the cleanliness of Smoothie King outlet. After all, you should rate the speed of service as well as the friendliness of Smoothie King team member. Also, give your honest review about the overall value of the amount of money you have paid.
- Return and Recommend.
The next, indicate if you experienced any problems when you visited Smoothie King. Then, state if you would like to return to this Smoothie chain within 30 days. If you had a fun experience, I am sure that you are likely to come back to Smoothie King. Then, you need to state that you want to give the recommendation about this chain to your friends and family.
In this step, you are free to give some comments about Smoothie King. For instance, you can explain why you feel highly satisfied after visiting Smoothie King. Besides, you also can write your complaints about bad service you might get. This Survey gives you the chance to write up to 1200 characters.
- The details of your visit.
This section requires you to respond the questions by clicking Yes or No. First, indicate whether the Smoothie King team member offered an extra such as fruit or peanut butter and enhancer such as caffeine or vitamin. Then, state whether the team member asked if you have Smoothie King Loyalty Reward Mobile App.
The further questions you will receive are as the following. Did the staff suggest any menu recommendation? Were you asked whether you had any discount coupon? Did the Smoothie staffs greeted and thanked you? The last, did you customize the menu you ordered with extras?
- Team members.
Then, you also get the questions related to Smoothie King team members. The company wants to know about the performance of its employee in serving the guests. First, indicate if the team member explained the different section of the menu.
Then, state if they asked for your name when you made an order. Perhaps, they have already known your name from your previous visit. You also can mention the name of the Smoothie King staff who gave the exceptional service.
- The visit information.
Indicate how many times you have visited Smoothie King in the past 30 days. Also, state whether it was your visit to this smoothie outlet.
- The reasons for visiting Smoothie King.
There may be some reasons that make you come to this Smoothie outlet. For instance, you are interested in the menu offered, promotion or advertisement. Besides, you may go to Smoothie King because of personal recommendation, previous experience, and the convenient location. Furthermore, the reason for going to Smoothie King is due to the discount or coupon.
Also, mention your reason for buying the smoothie. For instance, you want to replace the meal, enjoy the treat, or get the energizing snack. In the next step, you should identify the nutritional concern when you order the smoothie. You may want to boost your immune system, lose or gain weight, or you do not consider anything.
- Demographic questions.
These questions are optional to answer. You can choose not to respond if you are the concerning with your privacy. In this step, you have to indicate your gender, age, and annual income. Also, state whether there are the children under 18 years old that live in your household. The last, indicate your background. You can state that you are Latino, Asian, Native American, or Caucasian.
How to Give Your Feedback through Smoothie King Website?
For your information, you can share the feedback not only by taking part in Smoothie King Survey. But, you re also allowed to tell your experience through Smoothie King official site. In this Smoothie King website, you can fill out the online feedback form.
This form is simpler than Smoothie King questionnaire. It is not necessary to answer the series of questions. This form only requires your personal data, the visit details, and your comment. So, how is the detail of the steps to complete this Smoothie King Online feedback form? Here is the simple explanation for you.
- Visit the official website of Smoothie King.
You should access smoothieking.com. This website contains some info such as Smoothie King careers and Smoothie King store locator. This way, you can search Smoothie King near me. Then, you can go down to the bottom of the web page to find Contact Us menu. Then, you can click on this link to access Smoothie King online feedback card.
- Tell about your visit.
The first field you should fill out is about the details of your visit. You need to select the state and the city of the Smoothie King outlet you visited. Then, you can choose the correct store. The last, indicate when you came to Smoothie King store.
- Choose the category of the survey.
From the drop-down list, select one of the categories provided. For instance, you can choose the general issue, store complaint/praise, or product info. Besides, you can select Healthy reward program and marketing issue as well.
- Tell about your contact info.
Write your full name by separating the first and the last name. Then, you must include your email address. But, you can prefer mentioning your phone number or not. After that, indicate how you would like to be contacted by Smoothie King. You can prefer email or phone. Then, state whether you have contacted Smoothie King Locations near you.
- The frequency of visit.
Then, mention how often you visit Smoothie King outlet. Respond this question in detail. For instance, you can mention that you go this outlet once a month or twice a month.
- Your message.
On the last field, you can write the details of your message. The content of your message must be about the category you have chosen before. Luckily, Smoothie King does not limit the number of words. So, you can explain your feedback as detailed as possible. Then, press the Red Submit button to send this form to Smoothie King management.