Burger King or BK invites the entire customers to participate in their Guest Satisfaction Survey. This company has prepared a survey portal at mybkexperience.com. This online survey is easy to reach. Through Burger King survey, the company expects the opinion and feedback of the valued guests. So, BK allows them to speak everything about the meal they bought and the service they got. This way, BK involves their customers to take part in improving their business.
As the customers, you must expect the excellent dining experience. So, Burger King survey is the only chance to speak up what you want from BK restaurant. In your last visit, you may get disappointed with some issues. Then, by taking part MyBK experience survey, you can voice your critics.
The restaurant will not know what the customers feel if they do not speak it out. Hence, you should not miss MyBKexperience survey. After visiting BK outlet, you should use a little of your time to participate in My Burger King Experience Survey. Perhaps, you may only need to allocate for about seven minutes to fill out this survey.
Since BK company respects every guest that takes this survey, this restaurant offers the reward. So, you can get the double benefits. First, you have the tool to share your feedback. The second, you can enjoy the reward. The survey gift will depend on the BK promotional offer. Look at your BK receipt to find out what you will get after the survey.
How are the Tips to Complete Burger King Survey?
When you involve in the survey, you have the chance to communicate whatever your opinion. BK restaurant will gladly listen to your thought. That is why you have to feel free to express your idea about the service and menu. The good news is, you will be rewarded with a validation code. But, your feedback will not affect your opportunity to get the coupon. It means, although you give the negative feedback, you will not lose the coupon for the reward.
The instructions to do Burger survey is simple. When you access the website, you will understand what you should do. In order to assist you to fill out the entire survey, we give you a series of tips. Review these tips thoroughly.
- Go to the correct BK survey portal.
To start this survey, you should access mybkexperience.com. You can click on our link to avoid misspell the address. When you made a mistake in typing the address of the survey portal, you can land on the wrong survey page. The correct BK survey portal has the logo of BK on the top. Besides, the home page asks you to enter the store number and the twenty-one digit survey codes.
- Change the language if necessary.
If you speak and write French and Spanish better than English, you have to change the language. Just simply select your preferred language at the bottom left part of the page.
- Read Burger King Policy.
- Avoid making a mistake in typing the survey code.
BK survey code consists of twenty or twenty-one digit. Since the code is very long, you should be careful in typing it. When you miss one digit, you will get failed to start the survey.
- Write the validation code at the correct place.
When the validation code from the survey appears, you should record it on your receipt. Click on the link to the code to see on which part of the receipt you should write the code. Every receipt will have space where you can use it to write down this code.
- Redeem the coupon soon.
You should bear in mind that you only have the limited time to redeem your coupon. Indeed, you have 30 days to get your reward. So, you need to visit BK restaurant during this redeem period to claim your survey prize. To get your reward, the survey sometimes asks you to make a purchase first.
- Contact BK customer service for help.
When you get some problems or troubles during the survey, you should contact Burger survey administrator. Just simply send your email to [email protected] It is because the survey is supported by SMG. Besides, if you need to talk about the certain issue, you should contact BK complaints number.
The customer service will be ready to help you. The number of BK customer service is 1 866 394 2493. Make sure that you make a call during the business days. They will be available to help you from 7 am up to 11 pm.
What are Burger King Survey Terms and Condition?
Reviewing MyBK Experience Terms and Condition is a must. This way, you can understand the rules to do this survey. In fact, the terms and condition of BK Guest Satisfaction Survey are similar to other fast-food surveys. What are them? Here we have concluded the rules and the requirements of the survey only for you. Check this out.
- My Burger King Experience Survey Requirements.
MyBK Experience survey portal will be accessible with the receipt. So, never lose BK receipt after getting it from the cashier. Every receipt contains MyBKexperience survey codes. This serial number is used to unlock the portal. Besides, The survey site also requires the store number.
You can find this detail on your receipt as well. After that, you should prepare a personal computer. It is because doing the survey through the computer is much more convenient than using a mobile phone. MyBK survey can display the page better than in your phone’s screen. Then, to avoid the trouble while accessing the survey, make sure you use the fast internet access. If your internet connection is stable, you will be able to finish this BK survey in less than seven minutes.
- Survey participants.
The people who have the receipt can be the survey participants. But, if the survey takers are still in 13 years old or less, they should be accompanied by their parents. Besides, the free whopper survey is not for the team members. The family of the employees is not eligible as well.
- The rules of the receipt.
Every receipt only contains one survey code. It means that your receipt is only for one survey entry. In case that you get the trouble in the middle of the survey, you will not be able to restart BK survey by entering the same code. So, once you have entered the codes, you should be able to complete the entire survey.
It is so since you do not have the chance to repeat the process using the same code. Furthermore, the survey codes are only valid within 30 days of your transaction date. Hence, you should take the survey within this period. If you do not, your BK receipt will void.
- Survey period.
In a year, BK has several periods of the customer survey. When you do not find any survey codes on your receipt, it means the survey period ends. So, you should wait for the next BK survey period.
- BK Survey reward.
To value your participation, BK offers you a coupon. Then, you have 30 days to claim your reward at BK outlet nearby. The prize may be different in each period of the survey. Usually, you can redeem the coupon with Whopper Burger for free. That is why sometimes people name this survey as free Whopper survey. For your information, the restaurant asks the customers to make a purchase before they redeem the validation code.
What are the Questions at Burger King Survey?
Before you enter the survey, it is necessary to find out what questions you will face. So, you will be easier to answer it. In general, the questions at BK survey are relating to the guests’ experience. Most of the questions will ask about the details of your dining experience.
Besides, other sections may ask for your opinion about BK menu, service, and team member. In fact, BK survey is not much different from other fast-food surveys. If you have already taken the survey from other fast-food outlets, you will be able to finish BK survey more easily. Listed below are the questions and the survey sections you will face.
- Your transaction details.
You can unlock BK survey page by entering the store number and survey code. Then, you can start the first question at My Burger King Experience. In the first stage of the survey, you will get the questions about your transaction.
For instance, you should choose the way you ordered at the store. The options are Drive True, carry out, or Dine in. Then, mention how many people came to BK with you. After that, state whether you ordered food for the children under 13 years old.
- Rating for several areas.
The next, give your honest rating for the overall satisfaction when you dine in the restaurant. Then, you should give the rating for the more specific details. For instance, you should rate the temperature of the food and the ease of placing your order. Also, rate the overall cleanliness, the value of your money, and the friendliness of the team.
- Willingness to revisit and recommend.
State whether you want to return to BK store in the next 30 days. Additionally, mention if you would like to recommend the store to your friends.
- The reason you get satisfied or disappointed.
In this section, you can tell why you are satisfied or dissatisfied with the service. Your opinion must be in line with your response in the previous section. It means, when you rate most of the statement with Satisfied, you should explain why you feel that. You must describe your reason specifically. The restaurant allows you to write your opinion in 1200 characters.
- the food and drink you ordered.
In the next step, BK survey will provide the list of menu. Then, you have to give the tick to the box in front of the food to select it. Look at your receipt to remind what food you order. For instance, you can choose Angry Whopper, Whopper sandwich, big fish sandwich, french fries burger, bacon cheese burger, chicken strip, etc. Then, choose the side dish, dessert, and beverage you have ordered. As the example, you can click on the french fries, coffee, soft drink, or shake.
- BK team member.
The questions in this section are about Burger King employees. First, state whether the staff told you about this survey. Then, you can say whether their staff encourages you to give the high rating for the survey. Give the response if the staff welcome you with the warm greeting. The last, tell BK whether the team member interacted you by saying please and thank you.
- Visiting details.
Specify how many times you visit BK in a week. Then, mention how much you spent in BK in your last visit. After that, select the place where you are going before and after visiting the store.
- Indicate BK outlet you visited.
The next, the screen will display a map. Then, you can indicate the restaurant you have just visited.