Burger King is one of top fast food chains specializing in the burger. This burger store is so popular that we can find more than 12.000 outlets spread worldwide. Although it has many competitors, Burger King can develop its business very well. It is because Burger King concern to satisfy all of its customers. This restaurant listens to what their customers want. That is why Burger King conducts a customer survey named MyBKexperience. This survey facilitates the customers to express their opinion about this restaurant.
For the company, My BK experience is useful to measure the guests’ satisfaction. By assessing the result of this survey, Burger King can know which aspects which need to improve. So, in the future, Burger King can fulfill what the customers want. Besides, the decision taking will be based on the result of this customer survey. Burger King will be able to find out the most urgent issue which needs to solve.
As the example, there are many complaints about the friendliness of Burger King staffs. So, Burger King has to encourage to be more friendly. It is because the performance of the staffs can affect the customers’ willingness to return to their store. Furthermore, when many customers complain about the outlet cleanliness, Burger King has to respond it as soon as possible. So, on the next visit, the customers will be comfortable dining in this chain.
Burger King survey is not only the media to tell your complaint. Although you have the happy experience at Burger King, you are still able to participate at this BK Survey. You can state that you are highly satisfied with their food and service. To prove that you are a loyal customer, you should take Burger King Survey. Only with the receipt, you can be the participant of this survey.
Spending a few minutes of your time will worth the survey reward. Burger King really appreciates your willingness to take this survey. So, it offers the coupon as a survey reward. After completing this short survey, you will receive a coupon code. Then, this coupon is redeemable with one of the tasty menu. For instance, you can claim free Whopper sandwich, Croissan’wich Sandwich, or the original chicken sandwich.
What is My BK experience Survey Requirement?
Most of the customers come to Burger King since they want to enjoy the tasty Burger. So, what if Burger King offers free sandwich and burger for free? They must be interested in getting this offer. In fact, you can enjoy the free sandwich or Whopper if you take part in the survey. Burger King survey is available online at mybkexperience.com. To access the survey, you have to own these items.
- The receipt.
Without a receipt, My BK experience survey portal is not accessible. So, after buying a product, you have to keep the receipt from the cashier. It is because this receipts contain some important details which you have to enter at the survey portal. You can start BK survey after entering the valid store number along with the survey codes. Both details are in your receipt.
- Laptop, PC, or tablet.
Accessing BK Survey Portal by using a laptop or PC is better than using a smartphone. It is because the display of the survey portal is much better. Besides, taking the survey through a computer is faster than the mobile phone. But, you need to check the internet connection. Only use the stable and reliable internet access to avoid loading trouble.
By preparing these two items, you can already access the survey. Besides, you also need to allocate a few minutes of your time. This survey may last five minutes or more. The duration of the survey depends on your internet access and your speed to respond the questions. Furthermore, you have to keep in mind that one receipt is only can be used to access My BK experience once.
So, in case you cannot complete the survey, you will not be able to re-enter the survey by using the same receipt. Do not forget to prepare a writing tool. It is because you will need a pen to write the coupon code. When this coupon appears on the survey page, you have to make a note on your receipt. If you want to redeem it, you should present it to the cashier before making a purchase.
What is Burger King Survey Rule?
Knowing the survey rules is as important as knowing the survey requirement. So, here we present some rules related to the survey. Understanding the rules enables you to know the limitation of the survey. Besides, it also can help you to complete the survey easily. As a result, you can enjoy free Whopper sandwich from the restaurant. These are the rules of the survey.
- One receipt is for one entry.
When you only own one BK receipt, it means you only have one chance to take part in this survey. If you have used the survey code on the receipt to enter My BK experience Portal, you will not be able to use this code later.
- The limitation of the survey.
The survey is only available for one person in one month. So, you cannot enter the survey more than once in 30 days. Besides, the reward is not available for the employees or the staffs’ family of Burger King. Luckily, there is no rule about the participant’s age. No matter your age, you can take part in the survey. But, if the participants are less than 13 years old, their parent should accompany them.
- The survey period.
There are some survey periods held by Burger King in one year. When a survey period is over, Burger King will close the survey. Then, you may not be able to find any BK survey code on the receipt. The survey portal may be still accessible. However, you will not be able to enter the survey. In this case, you have to wait for the following the survey period.
- Survey reward.
Burger King only gives you 30 days to claim the survey reward. So, you have to redeem the coupon within one month after taking the survey. Besides, the reward depends on its promotional offer. So, in every survey period, Burger King may give the different reward. As the example, you can claim a chicken sandwich, Croissan’wich, or Burger King Whopper sandwich. Besides, Burger King may ask you to purchase some meal before claiming the reward.
How to participate in My BKexperience Survey?
My BKexperience survey is easy to complete. Within five minutes, you can answer all BK questionnaire. Then, the coupon is in your hand. Most of the customers join the survey because they want to enjoy the reward. Besides, others want to give the feedback. No matter your intention of taking the survey, you have to do this survey truthfully. So, every response you give must be honest and based on your real dining experience at Burger King.
Before accessing the survey site, make sure that you hold the receipt in your hand. So, you will be easy to find the receipt details when you need it. Here are the survey steps that can guide you to get the survey reward.
- Visit the survey site.
To access Burger King survey portal, you have to write mybkexperience.com in the address bar of your browser. When you press Enter, you will be able to land on BK Survey home page. The language setting of the survey portal is English. But, other languages such as French and Spanish are available.
- Write down Burger King store number.
On My BK Experience home page, there is an instruction to input the store number. This number reflects the restaurant location. Every restaurant will have different store number. You can search this store number on your receipt. When you input the wrong store number, the site will show an alert message.
- Write down the survey validation code.
If you can enter the correct store number, Burger King survey site will take you to the next page. In this page, you have to enter My BKexperience survey code. The next, if necessary, you also should enter the time of your transaction in the restaurant. Both survey code and visit time details are available on the receipt.
- Respond the questionnaire.
As the respondent of the survey, you have to answer all questionnaires. First, there will be some prompts to rate the menus, staff’s professionalism, as well as the venue. Make sure that all of your answers are the honest response. It is because your feedback will be useful to improve the service and business quality.
- Take the coupon from the Restaurant.
Finally, you can complete the survey. Then, you deserve to get the validation code. Through this coupon, Burger King thanks the survey participants for taking the survey. You have to write this coupon code on your receipt. Then, in the next purchase, you can claim a free BK Whopper Sandwich.
How to Contact Burger King Customer Service?
Every time you have a question about Burger King, you have to contact the Customer Care. Besides, you also can contact them for telling your feedback. So, taking part in this survey is not the only way to voice your feedback. There is a difference between sharing the feedback via survey and contacting the customer service.
If you take the survey, you will need a receipt. But, if you tell the feedback by contacting the customer service, you do not need to have a receipt. There are three ways to contact the customer service. You can try to get in touch with the Customer Service by selecting one of these methods.
- By phone.
When you have the immediate issue to talk, you should call the Customer Service Number soon. Just feel free to dial +1 866 394 2493. But, the customer service is only available from 7 am – 11 pm. So, if you want to get the fast response from the Customer Support staff, you should call them at those hours.
- Burger King website.
The second, you can contact Burger King through its website. You have to access bk.com. Then, click on Contact Us which is available at the bottom of the page. Then, you will be directed to the feedback page. Here, you can select the feedback topic.
For instance, you can choose General Inquiry, Feedback (Dine In/takeaway/ delivery), Bulk order, or request for sponsorship. After that, there is a form which you have to fill in. It requires your name, email address, as well as your contact number. Then, you should specify the date of your visit. Do not forget to mention the location that you visited. The last, you can write the feedback freely. After writing the feedback, you can press the Green Submit button.
- Leave your Message at the Contact Form.
The third, you can leave a message to Burger King. Click on this link
http://tellusaboutus.com/comments/commentform/burgerking.aspx. Then, you can rate the overall satisfaction with Burger King brand by giving the star. The next, you should select the type of the feedback. For instance, it is about service or product feedback, BK Brown Card, Burger King Mobile app, etc. After that, you should select the category of your comment. After that, you can enter your comment or feedback in the field provided. This restaurant limits you to write the feedback in 1000 characters. So, you have to be straightforward in writing the comment. The last, you can press the Orange Submit button to send your feedback.