If we talk about the fried chicken chain, you must immediately think about KFC. Kentucky Fried Chicken is the leading fast-food chain with fried chicken as the special menu. The original recipe for fried chicken becomes the secret of this restaurant’s success.
This secret recipe is created by Colonel Sanders. You have to try the delicious taste of KFC fried chicken. Then, you can share KFC feedback by telling your experience. KFC is happy to receive any feedback from its customers. This feedback can boost KFC to improve its quality.
Maintaining the quality and the customers’ trust are the key to the business sustainability. Without KFC feedback from the customers, this restaurant will not be able to know the weakness. As a result, KFC cannot make the positive changes.
In this situation, the customers may leave this restaurant since they feel disappointed with the service. Hence, the role of the feedback is very crucial. It helps KFC to assess the guests’ satisfaction level. Besides, it also helps KFC to know what the customers want. It is the reason why KFC still can survive among hundreds of fast-food restaurants outside.
KFC provides two portal to accommodate the customer’s feedback. First, KFC invites the customers to involve in MyKFCexperience survey. This online survey is open to the KFC customers that have the receipt. Every KFC receipt will contain KFC experience survey code. With this unique code, you can enter KFC survey portal to give your review. Therefore, you need to keep every receipt you got from KFC.
This way, you can share the story about your dining experience at KFC. Besides, if you do not have this receipt, you still can share the survey. To send your feedback, you should go to KFC website. In this site, you will find an online form to write down the details of your dining experience. Keep reading this article to find out the way to submit your feedback to MyKFCexperience survey portal and KFC website.
What are the Steps to Supply KFC Customer Feedback at MyKFCexperience?
You can try two methods of entering KFC survey portal. The method of accessing MyKFCexperience survey is different since KFC usually releases two types of receipt. The first receipt contains KFC survey code, besides the others do not. Here are the steps of entering KFC survey portal with the survey code.
- Access mykfcexperience.com.
- Enter 17 digits of KFC survey invitation code.
- Press the Start button.
- Answer all of the questions at MyKFCexperience survey.
- Write down KFC coupon code on your receipt.
When there is KFC survey code on your receipt, you can do five steps above to complete KFC survey. But, before you take this survey, you need to check whether your receipt is still valid. It is because KFC limits the time to take part in this survey. So, it will be better if you complete this survey soon after visiting KFC store. This way, you can ensure the validity of your receipt.
Besides, you still can remember the details of your visit. So, you can give the truthful and objective feedback about your dining experience. At the end of sharing the feedback, you will get a coupon. This coupon is the form of KFC appreciation. It is because you have involved improving KFC store quality. This coupon is redeemable with the special offer from KFC. Usually, the survey takers can get KFC Go Cup as the prize.
In case your receipt does not contain MyKFCexperience survey code, you still can take part in KFC guest experience survey. Just do this procedure to enter MyKFCexperience without KFC survey code.
- Go to mykfcexperience.com.
- Click the link to load the different form.
- Provide KFC store number.
- Indicate the date and time.
- Enter KFC ticket number.
- Hit the start button to begin KFC survey.
- Answer the survey question completely.
- Take KFC coupon code.
From the steps above, we know that the way to participate in the survey is different. When you do not own KFC survey invitation, you need to provide the details from your receipt. This survey requires KFC restaurant number, date and time of visit, and KFC ticket number.
Although the entering method is different, the survey questions are the same. Telling your feedback trough MyKFCexperience means that you have to respond all of the questions. You should not miss any single question at this survey. So, you can provide the whole details of your visit. This survey will not waste your valuable time. It is because you will be able to accomplish it in less than five minutes.
Then, if you get some troubles in accessing the survey, you should contact KFC representatives. You can call 1 800 225 5532 to get some assistance. Furthermore, KFC Customer Service is also available to listen to your feedback. So, if you want to give a short complaint, you also can call this number. But, KFC Customer Support staff is only available at the business days.
How to Submit Kentucky Fried Chicken Feedback at kfc.com?
Taking part in MyKFCexperience survey is not the only method to submit your feedback. KFC also lets its customers visit the official website to leave their feedback. There is a little difference between sharing the feedback on MyKFCexperience and kfc.com. When you take the survey at mykfcexperience.com, you will be able to get KFC validation code.
This code serves as KFC coupon. But, when you submit your feedback at KFC official site, you will not get any coupon. Furthermore, submitting the feedback at KFC website is simpler than taking the survey. When you take the online survey, you have to answer a lot of questions from KFC. In contrast, submitting feedback at the website only requires your comment.
Moreover, My KFC Experience survey is candid. It means that it does not require your personal information. On the other hand, if you fill out the feedback form at KFC website, you have to provide your details. Your data includes the personal information such as name, address, and email.
Actually, there are two types of feedback you can submit at kfc.com. First, you can give the general feedback about KFC. Besides, you also can give the restaurant feedback. The procedure of submitting these two kinds of feedback are different. For the details, you can check out the explanation below.
Here is the guideline to submit KFC general feedback.
- Visit KFC website.
In order to submit your general feedback, you have to fill out the form at this website. So, first of all, you must visit kfc.com. This platform contains the complete details about KFC store. For instance, you can search the information about KFC menu items and nutrition, KFC careers, KFC store location.
- Find and click on Contact Us.
Perhaps, you will get difficult to find KFC Contact Us menu at the homepage. To find this menu, you have to click on three lines at the top left corner of the page. Then, there will appear a pop-up menu. Then, you can select Contact Us to access the feedback form.
- Select the type of feedback.
When you land on the new page containing the feedback form, you need to select the feedback type. There are two options here; General and Restaurant. Since you want to give the general feedback, you should click on the first option.
- Enter your name and email.
The next, you have to supply the first and the last name on the provided space. At the following field, you can enter your email address.
- Share your experience.
The last, you can write down your experience when you visit KFC. This website does not limit the words you use. So, you can write your feedback freely. In this section, you can write anything about KFC. For instance, you can complain this fried chicken store. Besides, you also can give some suggestions or critics. After writing your comment, you can click on Send My Feedback button.
Besides, if you want to send the restaurant feedback, you should follow this procedure.
- Go to KFC Contact Us section.
To access the survey form, you can do the procedure above. Besides, you also can access it by clicking this link https://kfc.com/about/contact-us.
- Select Restaurant feedback.
Since you want to tell the details of your dining experience, you have to select restaurant feedback. This way, this site will display the more detailed form than the general feedback. KFC restaurant feedback form contains the details of restaurant, your personal data, comment section, and attachment.
- State how you dine in KFC.
Then, you have to click on the type of order you did on your last visit. For instance, you can select Delivery if you order KFC menu through delivery service. Besides, you can choose Drive-thru. Furthermore, if you dine at KFC store, you can choose In-store or Buffet.
- Enter the restaurant details.
KFC wants to know the location of KFC store you visit. So, this form requires the details of KFC store. Please select the State and city where you visit KFC store. Then, you can choose the KFC restaurant from the list appeared.
- Indicate the date and time of visit.
Do you still remember when you visited KFC store? You need to mention the date in which you went to KFC store. Just click on the Red calendar icon to select the date and month. After that, you also need to indicate the time of your visit. If you forget these details, you can check the date and time printed on your receipt.
- Provide your details.
This form also requires your details. You must enter your name and email address. But it is optional to enter your address. If you are willing to provide your address, you should provide the street address, Apt/suite, town/city, state, and zip code.
- Share your KFC dining experience.
After completing the personal details, you can write your experience when you visited this KFC store. Tell your story in details. If you want to complain about the service, you also can mention the name of KFC store crew. Besides, in this section, you are allowed to voice up any comment, praise, suggestion, or opinion.
- Attach some files.
KFC Customer Feedback form also allows you to attach the files. For instance, you can upload the picture. For instance, you want to complain about the restaurant cleanliness. So, you can give the evidence by uploading the picture of KFC store condition. This way, your feedback or complaint will be more accurate.
- Send your feedback.
Finally, press the Red button to submit or send your KFC restaurant feedback.
How to Sign Up KFC Colonel’s Club?
Are you the real fans of KFC? Have you joined KFC Colonel’s Club? Colonel’s Club is a special program for KFC customers. If you want to get the updated information about KFC, you should join this program. KFC will inform you about the exclusive offers and deals.
When you join this club, you will know what promotion is offered by KFC. This way, you can get the special price and products from KFC. Now, do you want to join this customers’ club? You can do these following steps
- Go to KFC website.
If you want to explore more information about KFC, visiting kfc.com is the best choice. In this website, you can find all important information about this chain. As the example, you can view KFC careers, menu and the nutrition guide, store locator, and much more.
- Select the Colonel’s Club.
Focus on the three lines at the left top corner of kfc.com. When you press it, the site will display the pop-up menu. Then, you should click on The Colonel’s Club. After that, this website will provide the form to register for this club.
- Enter your name.
To join this club, you have to supply your first and last name. This way, KFC will be able to add you as the member of this club.
- Provide your email account.
Email is the main requirement for this registration process. By submitting your email, you can receive the promotional info from KFC. So, all special deals from KFC will be sent to your inbox.